Problem, solution and result of automation projects in companies from different industries. For confidentiality reasons, client names are not disclosed.
The problem. Scheduling routine maintenance took up most of the office's time.
The solution. A voice assistant calls customers and schedules the visits in a smart calendar.
The result. No office staff tied up phoning existing customers to set appointments.
Estimated value: 4 days a month recovered x 8.4 hours x CHF 33 = about CHF 1,100 a month, about CHF 13,300 a year.
The problem. Around 2,000 invoices a month to reconcile with orders.
The solution. A control dashboard and an AI agent that checks that order and invoice amounts match and enters them into the ERP.
The result. The workload of 2 people freed up and zero errors.
Estimated value: 2 people x CHF 6,000 a month (average employer cost) = about CHF 12,000 a month, about CHF 144,000 a year.
The problem. Slow quotes and few conversions.
The solution. Quotes generated with AI.
The result. Quotes sent to the customer the same day.
The problem. Orders arriving by phone, email and WhatsApp, also outside office hours, incomplete invoices and handling of returned packaging.
The solution. A voice, email and WhatsApp assistant connected to the ERP, plus automatic reading of return slips to create complete invoices.
The result. Orders handled more efficiently, complete invoices and less administrative work. One employee freed up.
The problem. Invoices booked into the system by hand.
The solution. Data extracted from PDFs, classified and automatically entered into the client's account.
The result. Invoices booked without manual typing, faster work and fewer repetitive tasks.
The problem. The same data entered several times (mandate, policy, internal file, management system), slow quotes and communication scattered across email.
The solution. Automatic data entry into the company systems, AI document classification and filing of emails into customer folders.
The result. Documents completed faster, better organisation and customer information available instantly.
The problem. Technicians going out to support other technicians, and technicians tied up in training.
The solution. An AI assistant that answers based on the company manuals and a training video platform.
The result. Technicians less tied up and customers waiting less.
The problem. Many customer requests by email and chat, and product pages that were slow to write and not very effective.
The solution. A customer care chatbot available around the clock, automatic product page generation and personalised recommendations.
The result. More conversions, less pressure on customer care and a catalogue updated faster.
Results depend on each company's processes, volumes and systems. In the free consultation we calculate the value with your numbers.
In 30-50 minutes we look at how you work today and tell you whether and where automation pays off, with an estimate of the hours you could recover.
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